Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Engaged employer

      Lumen reviews

      Change is Constant... - Senior Manager Lumen Employee Review

      4.0
      20 Oct 2025
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is evolving quickly. Be open to sudden pivots and look for ways to utilize AI. Innovation is promoted -- if you can come up with a usable patentable idea, you will get a patent. Senior Management has a clear focus on where it wants the company to be. Assets are strong and it seems to be turning the corner.

      Cons

      If you join a part of the org that is tied to "legacy" telecom, you'll likely be looking for work or working for another company. The company is all in on AI and that seems to be as important as the "Lumen8". Expect the company to be sold when the balance sheet and the stock price make sense to a purchaser -- probably just before they ring up a profit and have most of the debt reduced.

      avatar
      Lumen Response
      8mo
      Thank you for sharing your thoughts, we appreciate your feedback to help us improve. Great to hear that you have found focus and assets to be clear and strong. Lumen's investment in our people is essential to our success, one of our strengths is the diversity of our people, and we are committed to fostering a diverse and inclusive culture. We wish you all the best as you continue on with your career, we're glad to have you on board with us.

      Explore other reviews about Lumen

      5.0
      6 Jan 2026
      Offer management analyst intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, everyone was very welcoming and accommodating. Management was pretty laid back but still expected results. This role was remote btw.

      Cons

      No bad things to say

      avatar
      Lumen Response
      5mo
      Thank you for sharing your story with us. We need feedback like yours to continue to make Lumen a great place to work. We're glad to know that you valued our work culture and agile working model! We play to win, so we're happy to have had you on the team. Best of luck to you in your career.
      3.0
      17 June 2026
      Sr. manager, communications
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work remotely, wanting too share knowledge or learned skills with AI.

      Cons

      Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      Lumen reviewsLumen Senior Manager reviewsLumen review