Lumen

Lumen reviews

Good place to work, limited advancement opportunities due to declining market share - Anonymous employee Lumen Employee Review

4.0

28 Apr 2012

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great people, interesting work, good work/life balance, decent benefits. Strong management in my area that communicates issues and plans. Fair and balanced merit treatment.

Cons

Lack of advancement opportunity. Loss of revenue from traditional services results in a declining workforce which little to no opportunity to advance.

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5.0

6 Jan 2026

Offer management analyst intern

Recommend

CEO approval

Business outlook

Pros

Great company, everyone was very welcoming and accommodating. Management was pretty laid back but still expected results. This role was remote btw.

Cons

No bad things to say

Lumen Response

5mo

Thank you for sharing your story with us. We need feedback like yours to continue to make Lumen a great place to work. We're glad to know that you valued our work culture and agile working model! We play to win, so we're happy to have had you on the team. Best of luck to you in your career.

3.0

17 June 2026

Sr. manager, communications

Recommend

CEO approval

Business outlook

Pros

Ability to work remotely, wanting too share knowledge or learned skills with AI.

Cons

Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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Lumen

Good place to work, limited advancement opportunities due to declining market share - Anonymous employee Lumen Employee Review

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