Still finding their way but may never..... - Director Lumen Employee Review

1.0
17 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Regardless of other comments pay is good (historically higher than average for Denver) generally. Located downtown for moat positions in Colorado...although the CEO would like to change that to have more jobs in Monroe...a very bad choice. Work/life balance is good; but requires the individual to manage it.

Cons

Company lacks a strategic vision, have decided what they will excel at..a competitive advantage. Leadership is not in touch with the realities of the business and market, or at least that is the perception. Company is penny wise and pound foolish due to the dividend commitment they have made. Employee moral is at an all time low due to cuts in everything while management still pays themselves very handsomely...but I guess that is the new way.

Explore other reviews about Lumen

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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