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      Lumen

      Engaged employer

      Lumen reviews

      Manager, Anonymous - Anonymous employee Lumen Employee Review

      1.0
      26 Sept 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I am paid a decent salary, benefits are mediocre but I have seen worse

      Cons

      I have never worked for a company that cares less for their people. It might be better if you are in Monroe, but anywhere else, they'd be happy if you quit so they don't have to pay you a severance package. Worked for other Fortune 500 companies andthe CTL systems and procedures are a decade behind. Please let the economy get better so we can all get out of here!

      Explore other reviews about Lumen

      5.0
      24 June 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      4.0
      24 June 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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