Merger With Level3 Ruined CenturyLink - Hostile Work Environment - Employees Aren't Valued - Global Account Manager Lumen Employee Review

1.0
19 Mar 2019
Recommend
CEO approval
Business outlook

Pros

* Unlimited PTO * Decent Benefits * Diverse Product Portfolio

Cons

* Significant leadership turnover - customer affecting * Lost focus on the customer post-merger with Level3 * Poor network stability * Compensation plan is terrible - no one is getting paid * No COLA or Merit increases in several years * Employees aren't valued * Culture is drastically different under Level3 leadership - it's an hostile work environment with zero accountability

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5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is great and awesome

Cons

None to be honest with yoy

3.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work remotely, wanting too share knowledge or learned skills with AI.

Cons

Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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