Company is bad for your health - Sales Lumen Employee Review

1.0
7 Apr 2013
Recommend
CEO approval
Business outlook

Pros

Company has good benefits which it is trying to take away.

Cons

The Corporation is anti-union, micro manages, management is afraid of talented employees, thus promotes unqualified people to management, Century Link also fires employees for little reason and frequently, sets metric numbers at unreasonable levels which causes poor customer service by stressed out employees. This corporation is also anti-union and can't settle union contracts in a timely manner. The bottom line is all about numbers and little about employee satisfaction.

Explore other reviews about Lumen

5.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

avatar
Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
4.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Lumen Response
5d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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