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      Run! Forest, Run!!! - Lead Technical Project Manager Lumen Employee Review

      1.0
      13 Feb 2022
      Lead technical project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Being able to work from home

      Cons

      Probably the worst, unorganized company I have ever worked for! Management couldn't plan their way out of a paper bag.... and now the company is hemorrhaging money. Having to sell of huge portions of the company just to stay afloat. HOWEVER, all of the executive management team still get their HUGE pay, pay rises, and bonuses. The likes of the average worker has not seen a pay rise or promotion in over 5 years! Goals are a joke.... why even have them if no possibility of promotion or pay rise. My boss often told us that the only way to get ahead in this company is to leave! So I did!!!!!

      Explore other reviews about Lumen

      5.0
      24 June 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1.0
      3 July 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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