2015 - Getting worse - Sales Lumen Employee Review

2.0
20 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Cloud, undoubtedly one of the best IaaS providers globally, massively invested in Cloud. Exceptional CTO and some good direction. Everyone that arrives cannot believe the capability but quickly realize major challenges working internally. Good pension contribution, very good idea company credit card for expenses, always very prompt reimbursement of personal expenses.

Cons

In the past 4 years not one new sales person has been paid the commission their are due (not even close). If you don't believe ask someone who has worked there. Quoting big OTB's but 50% realistic. 70% ++ staff turnover, attitude now is not to try resolve the issues with the business model, but flood with sales people, some will work many won't.

Explore other reviews about Lumen

5.0
23 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The people are friendly and helpful, the work is engaging, deadlines are flexible, collaboration is smooth

Cons

Moves slow at times, contractors are unreliable, projects can be delayed or outright scrapped after being worked on

2
avatar
Lumen Response
6mo
Thank you for leaving a thoughtful review about your time at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's important to us that our teams are reliable, so we're sorry to hear that you faced some challenges. We're glad to learn that you took advantage of our supportive community and found your work engaging! We wish you all the best as you continue on with your career.
5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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