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      Lumen

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      Lumen reviews

      Good Company with a HORRIBLE CULTURR - Senior Account Executive Lumen Employee Review

      2.0
      11 Sept 2023
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      good salary and colleagues to work with

      Cons

      No direction from leadership, no accountability from leadership, Human Resources is none existent which leads to a toxic environment, no skip level meetings so leaders can be tyrants, leadership doesn’t understand their infrastructure so the goals aren’t aligned with what reality is, AND SO MUCH MORE

      Explore other reviews about Lumen

      5.0
      24 June 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2.0
      1 July 2026
      Financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, good health insurance

      Cons

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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