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      Lumen

      Engaged employer

      Lumen reviews

      Everything is descent(Average) here - Software Development Consultant I Lumen Employee Review

      4.0
      5 Jan 2025
      Software development consultant i
      Recommend
      CEO approval
      Business outlook

      Pros

      1) Leaves and its approval. 2)Work from Home. 3)Descent Work life balance. 4)Friendly work environment.

      Cons

      1) Pay is not as per product based status of the company. 2)Hike is also not so fascinating.

      avatar
      Lumen Response
      1y
      Thank you for sharing your thoughts. Because of feedback like yours, we get better every day. We're glad to learn that you took advantage of the work benefits. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for the work you do with us!

      Explore other reviews about Lumen

      5.0
      24 June 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      9 July 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The managers are very supportive when it comes to career development and mobility at Lumen.

      Cons

      Lumen has gone through several organizational restructures, which created uncertainty and placed additional responsibilities on frontline employees. While change is sometimes necessary, better planning and communication could help reduce the burden on customer-facing teams and improve the overall employee experience.

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