Level 3 managed - Lead Engineer Lumen Employee Review

3.0
7 May 2025
Recommend
CEO approval
Business outlook

Pros

Remote work is good when available

Cons

Lumen is essentially a Level 3 company that took it over after CenturyLink acquired it. Upper Management most of the time does not even know the business of the department they are managing. It was a diverse company with divers leadership when it was CenturyLink owned and managed. Diversity is almost non existent now. You can not even get a job in another department if you are a current employee and do not pass the robot interview. This includes if you have proven experience for the company. This happened to a former colleague that worked for Lumen.

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Lumen Response
1y
Thank you for sharing your thoughts. We're glad to learn that you took advantage of the work benefits. We wish you all the best as you continue with your career!

Explore other reviews about Lumen

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
4d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
4d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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