WORSE COMPANY EVER - Technical Recruiter Lumen Employee Review

1.0
11 May 2025
Recommend
CEO approval
Business outlook

Pros

No pros no perks no clients no requirements to work with.

Cons

I strongly advise potential candidates to conduct thorough research before considering an opportunity with Lumen Solutions. Based on my experience, the company lacks fundamental structure and stability. Key elements such as a clear onboarding process, consistent communication, and even basic employee benefits like medical insurance were either poorly managed or entirely absent. A significant concern is the company’s leadership. The CEO is highly involved in day-to-day matters, but unfortunately, that involvement often manifests as erratic behavior and a lack of professionalism. Commitments made during the hiring process were not honored, and there seemed to be little regard for ethical business practices or employee welfare. Additionally, seeking feedback from current employees may not yield an accurate picture of the work environment, as there appears to be a culture of silence or fear about speaking openly. In summary, I recommend proceeding with caution and gathering information from former employees or neutral third-party sources before making any decisions.

Explore other reviews about Lumen

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

avatar
Lumen Response
4d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
4d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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