Poor management and bad work environment - Account Executive Luminance AI Employee Review

2.0
16 June 2023
Recommend
CEO approval
Business outlook

Pros

The team is young and the people working there in junior positions are fun to talk with and go for a drink with.

Cons

Management create a hostile work environment where AE's are pitted against each other. The work is sold as exciting during the interview (and the pay is sold as being incredible) but the truth is that the work is repetitive with no mental stimilus and the pay is at best barely manageable (especially with the price of London living). There isn't enough seating for all the staff and the C-suite are ruthless with employees (calling people out in front of all the other employees). If you don't believe this review, check out their retention rate (it speaks volume about the work culture at Luminance).

Explore other reviews about Luminance AI

5.0
6 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Had a great team around me which made it fun to come to work everyday and a great management team that was supportive and reliable when needed.

Cons

young company so a lot of responsibility to take on however gives you a lot of experience and helps you grow faster

1
1.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Product has some potential if brought to market correctly Full-cycle exposure (though largely by necessity, not design)

Cons

U.S. GTM is fundamentally broken and lacks credibility in the legal tech market AE role is misrepresented: functions as RevOps + BDR + AE + CS with no defined ownership or support Hiring strategy appears built on cycling junior talent to generate pipeline rather than building a sustainable sales org Little to no enablement; success depends entirely on self teaching Leadership operates with a high pressure, fear driven style, including weekly public callouts and inconsistent behavior Performance expectations are unclear and frequently shift across pipeline, activity, and revenue metrics Extremely low attainment (10% across reps), indicating systemic GTM and leadership issues. Most reps are fired our leave in the span of 3-4 months Compensation structure is below market (3.5% upfront / 3.5% delayed), with instances of reps exiting before realizing full earnings Poor customer outcomes; many deals fail to renew and result in churn Significant disconnect between leadership expectations and actual market conditions

6
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