Pros
Team members are just as miserable as you are, so I guess there's community in that...
Cons
Working at Luminance has been an eye-opening experience into how a company should not operate. The management team is deeply entrenched in practices that not only undermine employee welfare but also jeopardize the company’s integrity and operational effectiveness. The company purports to empower women, yet the reality is anything but. Female managers allow and sometimes even endorse an environment where bullying and sexism thrive. I was asked to interact with a prospect who behaved inappropriately towards me in order to secure a deal/meeting, an experience that left me questioning the company's ethical standards. They also hire based on looks and have management that makes comments about staffs "hotness." In the UK office, staff members would refer to one of the employees as "Hot Molly" Racial discrimination is also part of the culture here. I've observed the unexplained dismissal of high-performing POC employees, which raises serious concerns about the company's commitment to diversity and inclusion. It was not uncommon to see people crying in the office or leaving for their mental health Luminance's commission structure is misleading at best. The promise of a full 7% commission on deals is contingent on meeting lofty quarterly quotas. Even if you do close a deal, you receive only half the commission upfront—the rest follows a year later, and only if you’re still employed (they fire people to avoid paying out the rest) The lack of effective sales tools and CRM systems makes the day-to-day work frustratingly inefficient. Our sales team is left to manage outreach manually, struggling with an outdated system that often leads to conflicts over prospects. This not only creates internal strife but also projects an image of disorganization to clients. Moreover, the product itself is overpriced compared to domestic competitors, putting us at a disadvantage in negotiations and deal closures. Management's reluctance to adapt pricing strategies promptly has caused us to lose ground to more agile competitors in the market. In conclusion, Luminance's poor management, underwhelming support structures, and unethical practices make it a hellscape to work at. The high turnover and general dissatisfaction among employees are red flags for anyone considering a career here. My advice is to consider your options carefully and look for opportunities where growth and respect are part of the company culture.