Fun and vibrant retail sales experience - Retail Sales Assistant Lush Employee Review

4.0
4 July 2016
Recommend
CEO approval
Business outlook

Pros

Store Managers are always highly supportive and friendly. As retail sales assistants, we are all trained to be friendly and supportive of each other, and cultivate a fun and welcoming environment, to welcome our guests and cater for them in the best way possible. The lovely retail staff are a big reason why this job is fun. This job requires you to learn the details of the products in order to convey them accurately to the consumer. It also requires you to manually demonstrate the product on the consumer or in the shop. This job is great for you to practise thinking on the spot when greeting and dealing with customers. The more sales you make, the more you can get a small monthly bonus.

Cons

Some days, the hours get very long and tiring - it's manual work on your feet for the day after all. As retail sales assistants, we aren't given much of a break time. For a full 8-hour work period, we get 50 minutes break-time - and depending on how many staff are there on the day, it's not as flexible to divide into small breaks to your preference.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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