Sales Associate - Sales Associate Lush Employee Review

2.0
7 June 2018
Recommend
CEO approval
Business outlook

Pros

Staff discount and the products.

Cons

There no other way but to say that it was a toxic work environment. Perhaps it was the store location I was in because I've heard positive reviews from friends that have worked in other stores outside of NYC. There was too much passive aggressiveness, entitlement, and unnecessary attitude all of which are forms of mental abuse and that's not an exaggeration. It was extremely cliquey and I felt like I was in middle school all over again. Lush presents itself as a positive place for self-care however the store I was in was beyond hypocritical. Floor leaders would talk to me as if I was the stupidest person on earth and I felt extremely heavy coming into work for every shift. It's sad because I know Lush at the core as a company does not believe in that atmosphere. I know co-workers who were even too scared to approach the manager and other floor leaders about their approach.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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