Overall Good - Anonymous employee Lush Employee Review

4.0
25 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- I always smell good - It helped me learn more about my own hair and skin - I feel like I'm genuinely helping people at least once a shift - As a store we make a spotify playlist so it's good tunes playing - Pay is decent and staff discount is nice - The campaigns are often interesting

Cons

- If they get the slightest hint you might want to be a supervisor they will milk you for all your energy and push you up the management food chain (which could be a pro, idk what you want) - Customers will often want to fight you because they think they know best after reading 1 article about an ingredient - Workplace bullying is different because Lush is so PC some people start to lodge formal complaints against others, knowing management won't look for proof of a claim because they don't want to offend a "victim".

Explore other reviews about Lush

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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