Deceptive company - Anonymous employee Lush Employee Review

1.0
12 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good discount, free coffee, etc

Cons

- i didn’t get pay for my overtime because they cut your paycheck day short just before your overtime .. -Favouritism seem to be a big thing here -they hire a lot of seasonal people to save money so they don’t have to give people a lot of overtime to save money - is overrated .. not sure why they say it’s one of the best employers to work for - they are not as organized.. I remember they over hired and a lot of people had to go home early .. or work I’m different departments.. - I went to another interview this year, and they didn’t seem to give me credit for coming back .. and seemed like they prefer someone new ..

Explore other reviews about Lush

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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