ENJOYED MY TIME - Customer Advisor Lush Employee Review

4.0
26 Feb 2020
Recommend
CEO approval
Business outlook

Pros

- Loved working for a company that genuinely cares about people, animals and the environment - In-depth, engaging training - Worked with a great team of people

Cons

- Pushy sales, felt pressured at times to keep approaching customers that didn't want to be spoken to

Explore other reviews about Lush

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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