Cult - Supervisor Lush Employee Review

3.0
2 June 2022
Recommend
CEO approval
Business outlook

Pros

50% discount Products Animal ethics Freshness policy Good pay Training

Cons

Cult mentality #lushlife No district managers No cctv People experience (HR) are bullies, don’t trust them Don’t allow staff to join unions Wasn’t allowed union rep in meeting People Experience have no idea how to run an investigation, no conflict of interest -Someone involved in the investigation shouldn’t be a note taker in other people giving evidence! Managers are left to do their own thing, which means they can do what they want - a major risk to take, I was unfortunate in mine and ending up losing my job after coming forward to report them to HR for serious illegal activities going on at work. A lot of lush depends on your manager. I know some stores have great managers, others are horrible narcissistic bullies who are left to go unchecked. Mangers meetings are essentially a big group of lushies brown nosing each other and lots of hook ups and drinking. Mark spending an extraordinary amount of money some completely ridiculous and unnecessary things which half the time don’t even work. Relationships with managers and staff are allowed. I had a manger who had 2 sexual relationships with members of staff, one of them being very young. And another manager who was the first managers replacement who was sending pictures of himself to a staff member and would make out with staff on nights out. They also bullied long standing experienced staff to a point where everybody left within about 4 months of them joining.

Explore other reviews about Lush

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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