Souless Cult with a decent discount - Anonymous employee Lush Employee Review

2.0
14 June 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good staff discount, lots of glitter (if you're into that) and that's about it.

Cons

Was constantly ostracized by managers and other staff - if you aren't part of the Lush cult then you are pushed out like it's a high school clique, even by upper head office management. No help for anyone struggling or with disabilities. I watched good managers struggle with constantly doing extra work and putting their heart and soul into their work to be crushed by head office time and time again, eventually leading to such great staff eventually leaving. I watched manu staff crack it at being underpaid, we screamed for years about the rostering and wanting to not be on a paper system, and lo and behold, turns out they had underpaid us for years because of that paper system we were fighting them over. It looks like a happy place but in reality its a toxic, nasty cult with a lot of cutting corners and backstabbing. Even the products are cheapened up compared to what they used to.

Explore other reviews about Lush

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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