Avoid this store and company - Anonymous employee Lush Employee Review

1.0
1 June 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro is meeting other shop floor staff, all of who are equally as traumatised from working there.

Cons

Honestly avoid working for lush, but definitely this shop. They break so many health and saftey laws, they don't care about people's health, constantly blocking the fire door, keeping fire doors propped open, making teenagers go out by themselves to empty the bins when it's dark knowing full well people use out there and people defecate by the door. It's beyond unsafe and that not even the half of it. Management can be so toxic to shop floor staff and even to customers. Asain customers are treated like trash, A supervisor tired to make me follow young black children around saying they were stealing, they wernt. Sexual predators have and still work there, nothing is done about it. As for caring about staffs mental wellbeing, they don't and you'll get bullied into believing you can't get a better job, you can, youre worth more than being told you're terrible at your job for not pestering someone ten times to bring up the average sale. You're expected to befriend the public to sell over priced terrible products, designed by homophobes, terfs and racists. Lush disguise themselves as green warriors when the founders themselves are tories. Please avoid, please know you're worth and know you're better than this.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

1
See reviews by: Helpful|Rating|Date|All