A good idea 20 years ago - PR Assistant Lush Employee Review

3.0
5 Dec 2023
Recommend
CEO approval
Business outlook

Pros

It fosters a safe space for people from all walks of life and you feel as though you’re doing good by working there

Cons

I feel they abuse that safe space aspect to pay people poorly, especially given the high level of training needed and work put into various roles across the company. Ultimately it was a good idea 30 odd years ago that is now being run into the ground by stupid decisions from people who don’t really know what they’re doing and are coasting of off brand recognition

Explore other reviews about Lush

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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