Pros
- Lush is a business that at its heart truly lives and breathes its values and ethics - especially in terms of environmental and animal rights - Not corporate at all, people are human, and are super friendly - If you're lucky you can admit if you have no clue what you're doing - Living wage from a retail perspective (Sales/ Supervisors) - It is truly a business like no other, and for better or worse you will get experience that you'd never dream of getting elsewhere - The people are everything, I have met some of the best and worst people in this business - It's always a group effort, there's always someone you can hop on a call with and have a small vent and crack on with solving the problem together - The people, because some of them really are that incredible
Cons
- Support teams are NOT paid nearly enough and whenever there is a living wage increase it is never filtered up to mid-level roles. - You're constantly working harder to be paid what you should originally have been made - Overworked / undervalued - ED&I is a joke that senior management/ the directors will never take seriously - The people - very clicky in certain areas, if a director doesn't like you, they will end your career. - Retail managers are horrific and need training, causes HR endless issues - HR have and will push people about by denying accessibility, or through allowing racism to happen rather than performance actioning their staff or managers. - You're expected to do 3 people's jobs - Senior leads, directors & founders do not have a single clue - Weaponised incompetence is RIFE - Appalling attitudes to inclusivity despite some great people doing fantastic work (Who do not get paid enough, and always get shut down by higher ups)