Not bad yet could be better - Sales Assistant Lush Employee Review

3.0
31 July 2024
Recommend
CEO approval
Business outlook

Pros

50% discount on main shop items 25% on collaborations Two free products each month help with living wage Updates on targets for a mini break out of the day

Cons

Same experience everyday customer focus unless your tasking Alot of closing shifts Poor team contribution as not being trained right Draining staff not getting more team members when needed Putting closing shifts an earlys next to one another no recovery time for staff feeling exhausted

Explore other reviews about Lush

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

1
See reviews by: Helpful|Rating|Date|All