Don't become a manager! - Trainee Manager Lush Employee Review

1.0
5 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Discount, good ethics, easy job for the pay

Cons

Head office is a joke! I don't know how, or who was in charge of hiring but everyone I have met from head office seems to lack any care or any general human qualities.. lol. Upper management was manipulative and a bully (also very bad at their job] which combined with an incompetent HR department left me with nowhere to reach out. A lot of other managers I have met seem to get power hungry and get absorbed in the Head offices petty dramas and cruel mindsets. I loved being a manager because my team were feeling support and cared for by me but I couldn't take the horrible treatment, lies, and manipulation that came from upper management and from all of Head Office. I HOPE this makes sense

Explore other reviews about Lush

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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