Supportive and fun! - Casual Sales Assistant Lush Employee Review

5.0
30 Oct 2024
Recommend
CEO approval
Business outlook

Pros

- Genuinely quite a supportive workplace and very accommodating of different needs (physical and mental!). - Crazy amounts of freebies! - Fun work environment! - Come home smelling AMAZING every day! - Lot’s of incentives and team support to get you motivated. - Supported to express your actual political stance if a customer engages you about it, no need to grin and bear it when they espouse hateful rhetoric!

Cons

- Always have to be *on* because of the store’s upbeat vibe (can be hard if you’ve got a lot of stress). - Company is VERY loud about their social and environmental activism, which can make it feel a bit performative. - Honestly just the normal issues that you get anywhere in retail: customers being rude, on your feet all day etc…

Explore other reviews about Lush

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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