Pros
For working in retail as someone who cares about people, the planet, and animals, it doesn’t get much better than this. Awesome products. 50% discount is great, makes things an almost normal price
Cons
Very poor, untrained and inexperienced management The products are so expensive it feels like you’re gaslighting customers if you don’t acknowledge this. The collaborations are cheapening everything. I don’t understand what customer wants a shrek branded shower gel for £30. Make it more upscale or go fully in on kids. The laziness of making rotas is borderline cruelty. Constant mistakes, never the same shifts so impossible to plan ahead, some shifts in the morning, then training in the evening so if you had to travel from afar you might have a 12 hour day but only get paid for a few hours and have to kill loads of time in between. Very minimal, poor training, then being told off for not knowing stuff nobody ever told you