Great place to work, high expectations - Customer Success Manager Lyra Employee Review

4.0
3 Mar 2025
Recommend
CEO approval
Business outlook

Pros

It’s a great place to work, but also expects high quality delivery of outcomes. Must be self-motivated and passionate about mental health.

Cons

Lots of pivots, sometimes bureaucratic and moving targets.

Explore other reviews about Lyra

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

High rates, prompt payment easy to use platform!

Cons

I wish I had more clients!!

2.0
23 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Salary is good, opportunity for bonus, great clients.

Cons

Management is weird. Only care about numbers, there isn’t cohesive management styles, different people play by different rules. No flexibility in scheduling.

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