Poor Management and Working Conditions, but its kind of fun I guess - Gallery Attendant MASS MoCA Employee Review

3.0
14 July 2021
Recommend
CEO approval
Business outlook

Pros

engaging environment, great art, great coworkers, can occasionally go to fun events for free

Cons

low pay, on your feet all day, expected to take abuse from patrons, director/ high office staff dismiss you as a real person with importance, required to work long festival hours

Explore other reviews about MASS MoCA

5.0
29 Feb 2024
Recommend
CEO approval
Business outlook

Pros

paid internship and great programs and staff

Cons

located in a small town

1.0
31 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get some exposure to art.

Cons

The Communications Department at Mass MoCA suffers from a serious lack of leadership and direction. Systems and workflows are outdated, inefficient and resistant to improvement which makes even basic tasks more difficult than they need to be. There is little investment in staff development, and opportunities for growth or mentorship are essentially nonexistent. Morale is low, and it’s not hard to see why. The staff is underpaid, overextended, and generally unhappy. Support is minimal, expectations are confusing, and accountability at the leadership level is noticeably absent. Transparency is also an issue. On my first day, I was informed that I would not receive holidays off—something that was never mentioned during the hiring process and absolutely should have been disclosed upfront. If you are looking for support, professional growth, or a healthy work environment, this is not the place. Proceed with caution.

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