Sales job review - Account Manager MRI Software Employee Review

1.0
19 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- Friendly and very good employees - Most direct managers are good people - Try to keep employees engaged throughout the office

Cons

- Upper Management has no clue what they are doing - If you're not buddy buddy with upper management in sales then you are very expendable - They pick and choose favorites on who gets which positions and which territories - They change territories/accounts every year so you can never build and actual client base - You don't get credit after you made a sale just the 1 time commission. Even though as an Account Manager you are responsible for retention and renewals but you do not get any additional money for them. - Base salary is very low compared to competitors - Not very truthful with spiffs, we were told if we switched clients to new paperwork for a solution we would get commission and bookings as long as it increased ARR. When I did this, I was told that I wouldn't receive commission and only bookings. Bookings were good for your quota but you didn't receive any money for doing all of that. Made it very difficult to have motivation to do this. They think bookings (Monopoly money as we call it) was more important rather than actual commission. - The company is a decent company in other departments, but if you want to join a sales role, I would not recommend this company. They treat you more as a number rather than a person. Also, it is very difficult for new sales people to succeed with the quotas and territories given. I hit 92% and the year after they gave me a whole different territory without having any say in it. They made huge switches every year. Also the 3.5 years I was in sales, they had 3 different SVPs of sales. That alone should tell you something. Apparently the SVP would always "step down". - There would be so many internal meetings for pipeline reviews and it would just be you repeating your Salesforce notes. You would waste an entire hour just to repeat that. Also, the only advice they would give when you asked for help on a deal was "have you sent out a blind calendar invite" the amount of times I heard that and that was their only solution.

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MRI Software Response
7mo
Thank you for sharing your experience. We understand that compensation, territory stability, and leadership consistency are important to success in sales roles. At MRI, we regularly evaluate our total rewards, territory structures, and leadership development to ensure they support both individual performance and long-term client relationships. We also remain committed to improving transparency and accessibility across leadership levels. We strive to create an environment where Pride Members are empowered to grow through real career development and stretch opportunities.

Explore other reviews about MRI Software

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good so far nothing to complain about

Cons

A lot of information to take in in a short period of time

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MRI Software Response
1d
Thank you for taking the time to share your feedback. MRI strives to foster a positive work environment that promotes creativity, collaboration, and Pride well-being. We value your insights and use them to continuously improve our company culture and Pride experience.
1.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some genuinely talented people across the company, and I had the chance to work on interesting projects in real estate

Cons

The way restructuring was handled felt cold and transactional. Employees were told their roles were ending, but were still expected to keep working through a long transition period, document everything they know, and complete extensive knowledge transfer requirements. Severance was tied to broad conditions and final approvals, which made the process feel less like support and more like leverage. What made it worse was the tone. Leadership messaging talked a lot about respect, dignity, and the future, but the actual experience felt very different. It created a real sense of betrayal, especially for employees who had spent years contributing, adapting, and going above and beyond.

1
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MRI Software Response
1w
Thank you for sharing your experience. We recognize this has been a challenging time, and we take feedback on leadership, communication, and how change is experienced seriously as we continue working to improve.
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