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MSA Safety Incorporated

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Avoid Customer Service - Customer Service Representative MSA Safety Incorporated Employee Review

1.0
30 Jan 2025
Recommend
CEO approval
Business outlook

Pros

- Flexible & hybrid schedule

Cons

- No room for advancement; When you do have the opportunity to advance you are expected to work the responsibilities of the new role for, at minimum, a year without any pay increase. You must also test to receive the promotion and if you fail you must wait months before testing again. - Management favors specific people and they do not hide it. - Two of the more senior members on the Frontline team are allowed to be managers by proxy. One verbally harasses coworkers without consequence and the other will stalk sign in/out/lunch times and disparage you to coworkers behind your back. - Feedback from management is very inconsistent and very little follow through on their part to help you succeed in the role. - Company sends out regular emails about its strong performance but didn't receive more than a 1.75% annual increase in the 5+ years being there. - The director is focused on retiring and rarely comes into the office. In 5+ years I had more conversations with the CEO than with her. This is a great position if you are desperate for work and on the verge of homelessness, but short of that, find a place where leadership exists.

Explore other reviews about MSA Safety Incorporated

5.0
18 Sept 2024
Recommend
CEO approval
Business outlook

Pros

MSA has a great company culture with good people and good management

Cons

not a ton of opportunity for contract employees to become full-time

4.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good culture. Cares a lot about employees.

Cons

Not really much bad to say. They treated me well

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