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MSI Communications

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Great work, great people, great culture - Anonymous employee MSI Communications Employee Review

5.0
13 July 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent quality work by quality people. Creating a strong relationship with clients as a partner is a core value.

Cons

I am struggling to come up with any cons to working here.

MSI Communications Response
3y
Thank you for taking the time to write a review. It is people like you that allows MSI to serve our clients at the highest level possible. Thank you!

Explore other reviews about MSI Communications

3.0
3 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great roster of clients, mostly in tourism and oil/gas industries, which is good for your experience no matter your role. They try to foster a good culture with food and fun activities

Cons

Sadly everything you read about when it comes to corporate world applies here. "We're a family" has to be the most hated buzzword in corporate culture and for good reason, it usually means making a lot of sacrifices whether it's your workload, mental health, etc. MSI went through a lot the last few years, good and bad. But it doesn't feel like the leadership team has done everything they can to keep the team together and happy. From an interpersonal perspective, they have rewarded toxic behavior from employees and some of their management doesn't seem to have people skills which is ironic. From a marketing agency perspective, they are behind the curve when it comes to industry changes, keeping up with other agencies and overall operate very old-fashioned and traditional. Too busy with clients to make sure staff are consistently learning and training in their craft, which is again ironic if you want to do good work for them. They also don't have set processes in place for a lot of things and that makes everything disorganized and inconsistent. Doesn't help when they allow certain employees to be the exception so they can do things their way.

2.0
3 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing clients in a variety of fields.

Cons

Cut-throat. Encourage stealing clients from other employees. A lot of turnover.

1
MSI Communications Response
3y
Thank you for the time to write a review. MSI’s culture is founded on creating respectful, high value relationships with our staff and clients. We appreciate hearing feedback and will do a review of what actions might be interpreted as cut-throat. While we value our team as a family, life does happen. We monitor staff changes closely, and employee departures in the past year have predominantly been due to career or lifestyle changes. We wish you the best in your future opportunities.
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