Long hours and detached leadership in understaffed environment - Senior Customer Service Representative (CSR III) MSI Employee Review

Overtime availability, support from leadership, flexibility, career growth,

training, communication, unorganized teams, unclear job responsibilities, cross trained in too many things.

I wish I could give you a pro RUN away if you can

Where do I start…. Micromanagement to the max: Dissecting your mileage to your sales visits even though the mileage app sucked and did not work half the time. If you drive their car you can’t even drink water as the camera will alert corporate and you get a nasty email. False promises: only be overnight 1-2 nights a week which was not true Zero training on what’s important Let people sell instead of burying them in worthless tasks Had me train for 8 weeks away from home like I was in the military and I stared at a wall in an office. My wife had a medical scare early on and I mentioned that I would like to be with her with the diagnosis and they still made me travel 8 hours from home. Pretty sure they were forcing me out as I talked to other sales reps and they weren’t under the pressure that I was. It’s not really a real sales job there is no selling your basically and order taker and spend your time trying to figure out the mess of ordering.