Low key racist, toxic managers - Visual Associate Madewell Employee Review

2.0
25 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Good compensation and feeling valued - if you fit “”the Madewell aesthetic”” . I felt overpaid and was thrilled - until I saw a pattern in how much people were making. What first aroused my suspicions was learning that a coworker friend made $2 less per hour than I did and was given less responsibility even though we started working there at the same time and she was far more qualified. She was not thin or blonde or white and she had three years of prior experience to my zero.

Cons

Having to buy Madewell clothing to wear at work with your own money (you get a good discount, but still). Being frequently reminded to “fit the Madewell aesthetic”, which is never openly specifically defined but follows a clear pattern: young, thin, blonde and white. You may be hired outside those parameters, but you likely won’t be paid as much, even if you have more experience. Seeing young coworkers be very inadequately and very briefly “trained” and then harshly snapped at if they ask a question. Zero forgiveness if they made a mistake. I heard one being told not to walk so fast or look stressed at work because it was “bad for the vibe”, and the next day the same girl was told to hustle more and stop being slow.

Explore other reviews about Madewell

5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful benefits, easy environment, opportunity to grow

Cons

Growth track can be slow depending on market

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Good discount, cool staff, it’s fun to be around clothes

Cons

Can be stressful at times

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