Madewell Visual Associate reviews

Staff was very cold & did not conduct proper training as a manager who typically led onboarding was out.

Having to buy Madewell clothing to wear at work with your own money (you get a good discount, but still). Being frequently reminded to “fit the Madewell aesthetic”, which is never openly specifically defined but follows a clear pattern: young, thin, blonde and white. You may be hired outside those parameters, but you likely won’t be paid as much, even if you have more experience. Seeing young coworkers be very inadequately and very briefly “trained” and then harshly snapped at if they ask a question. Zero forgiveness if they made a mistake. I heard one being told not to walk so fast or look stressed at work because it was “bad for the vibe”, and the next day the same girl was told to hustle more and stop being slow.