Pros
The only positive thing was my coworkers. In an environment this oppressive and demanding, people stuck together and showed real solidarity just to survive it. That bond was genuine.
Cons
Work culture and mobbing: Working here isn't about getting things done; it's about how long your screen stays on and whether your mouse moves every five minutes. Your screen is monitored step by step: which sites you visit, what you say to teammates on Teams, all of it is tracked. There's no real one-on-one, respectful feedback culture. In weekly meetings, the CEO will call out people with low active-screen time in front of 50 people, tell them to stay back after the meeting, and openly question them in front of everyone: "Why were you only active 43 of 45 hours? Why is your idle time 30%?" You're expected to be "full plus full" active for all 9 of your 9 hours. They will yell at you in front of the entire team out of nowhere, and the language can cross into outright insults. This is a place where personal dignity simply doesn't exist. Endless overtime, manager attitudes, and pay: Even if you grind for 5 days straight, 9 hours a day without a break, you still won't earn their approval, because eventually you'll get pressured for not putting in unpaid overtime. On weekends, you'll be hounded through the company-wide WhatsApp group, Teams, or direct messages. They'll suddenly demand documents, ask for status updates, and try to do the follow-ups on the weekend that they failed to do during the week. You might be out with your kid, having dinner with your family, or watching a movie with your partner; none of that matters to them. Even if you finish 10 out of 10 tasks, they'll expect an 11th, and your previous wins will be ignored. The CEO mobs the managers, the managers mob their teams, and everyone walks around feeling like they're never doing enough. On top of that, if the company misses its annual sales targets, you can forget about a raise. Customer losses and revenue drops caused by management's and the team's own shortcomings somehow end up on your bill, and they tell you "we missed the targets" as the excuse for not raising your salary. Working here means being exploited, and because you'll have no time for yourself, your marriage, family life, and friendships will absolutely suffer. Tax season exploitation and termination practices: During tax season, 11-hour shifts Monday through Saturday and a half day on Sunday are mandatory. That's up to 70 hours a week. If you don't comply, you get fired. If you do comply, at the end of tax season they hand you a laughable bonus like $500, with no actual overtime calculation, and that's apparently what your effort is worth to them. If word gets out that you're job hunting, you'll be fired out of the blue in a meeting at the end of the day on the last day of the week. If you resign, they ask you to stay 1–2 weeks for handover, but if they're the ones letting you go, you're out the same day. And when the company terminates you, getting paid out for your unused vacation days is basically impossible, whether you've been there 2 years or 5. The lack of competence shows externally, and it grinds the staff down: As employees, the combination of workload and undertrained staff kept us under constant stress. The company markets itself as a CPA firm, but there are only 2 or 3 actual CPAs on staff. Clients' most critical tax filings, monthly bookkeeping, HR, and payroll work are being handled by people who started at around $800, have no real accounting background, and are trying to do the job by watching the company's training videos. During the busiest periods, client documents get filed late, extensions get pulled because there's no other option, and serious mistakes happen. The company knows this, but since the only goal is "more money," they don't care. The internal processes are also so clogged up that meetings that should take 50 minutes routinely run 3 to 4 hours minimum. Fake reviews and the HR department: Don't be fooled by the nice reviews here. HR actively pressures employees to write fake positive reviews on this platform to cover up the company's low rating. If you want a real picture of what working here is like, reach out on LinkedIn to people who've worked here before. HR doesn't have the authority or the will to actually solve anything. When you bring them a problem, they'll say they'll look into it but never deliver a solution; they just relay whatever the CEO and COO told them and hand it back to you. The bottom line is that working here is the kind of experience that erodes your self-respect and confidence, and turns you into a tense, irritable version of yourself.