Worst job I've ever had. - Guest Service Agent Mantra Group Employee Review

Knowledgeable, supportive management Managers put a lot of trust in their teams Flexibility around shifts, including a fairly even rotating roster Team culture was strong in my department - we were all great friends Mantra will invest a lot in your career if you put in the work

Manning can be a little tight in different departments as wage costs are watched and scrutinized extremely closely Mantra pays per the award, so pay is in line with "average". Other chains do pay slightly higher when on a salary.

The workmates make the worst days a breeze.

Where do I start? The roster is a joke. The housekeeping supervisor will roster you on for 6 days straight. We cannot take a break until the rooms are cleaned. The housekeeping supervisor loves going on power trips by glaring at you. She is incredible unprofessional to work with. The number of rooms to be cleaned borders on ridiculous. Staff morale is low and they cannot keep staff...that in itself speaks volumes. The pay is low.