We're all about the money - Peppers Cradle Mountain Lodge
Pros
10/10 location. Paid on time and at the correct rates. Always jobs going because of the high turnover. If you are a fan of leftovers you will love staff meals. Snows in Winter and warm in summer. Never ending supply of unhappy customers to work on your customer relation skills.
Cons
Shareholders are promised a 8% yearly return and management will do anything to meet that requirement regardless of impact on guests and staff. Small old and shared dormitory style staff accommodation that will cost as much as a small rental house, bathrooms that service ten people. Old property that needs maintenance in nearly every area however no money will be spent to fix them so the property is now made up of quick low cost patch jobs. It starts getting hard to act surprised when guests report maintenance issues. Staff are merely numbers as well as the guests and plenty of peppy slogans to hide this reality. HR is there to enforce the owners agenda and wants nothing to do with dealing with staff issues. Managers do 12 hour days regularly and are expected to provide 5 star service on a shoe string budget. Gossip and drinking are staff pass times. The list goes on.
