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Marcella (Bulgaria)

Is this your company?

Dysfunction, abuse of power, deception. - Anonymous employee Marcella (Bulgaria) Employee Review

1.0
30 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You sometimes get free discarded clothes, 35% employee discount, hybrid work schedule, and they provide free snacks and drinks.

Cons

Please beware of this company. Employees are viewed as resources, manipulated, gaslit, used, publicly disrespected, and severely underpaid. The co-founders fight and bicker on company calls daily. The CEO has a rage problem and lashes out at employees for minor mistakes that would be avoided if people weren’t so overworked, disrespected, and improperly trained (if trained at all). The company is founded on the principle of “empowering women to the world’s future,” but nearly the entire US team is made up of young women and queer people under 30 that are emotionally and verbally mistreated on the job. No women who work at the company make any final decisions- nearly everything is controlled by the CEO, a white cis man that has final say over all creative and logistic decisions and belittles female employees and his co-founder (who is also his wife) on the daily. CEO threatens wages as a fear tactic, and frequently misgenders queer employees. Both co-founders make racist and fatphobic comments about models and influencers that work with the brand. Employees are encouraged to make their voices heard, only to be punished or ignored in return. Direct reporters ignore and make excuses for founders’ behavior and gaslight their subordinates. Employees are pitted against each other by co-founders. Employees work far outside their designated working hours, run errands and do personal favors for the founders, and do extra work outside of their job description that they are never compensated for. The CEO's main hiring strategy is onboarding young women who are passionate about fashion and want to make it in the industry, then exploits their innocence and inexperience for the co-founders’ own financial gain. The CEO runs all HR-related procedures (in other words, there is no HR). Marcella has a strong ruse going for them, as their site is littered with language marketing them as a “socially impactful” and “ethical” brand, but their extreme lack of professionalism, blatant mistreatment of young professionals, and potent disregard for their employees’ rights is going to come to light eventually. If you are thinking about applying here, please understand the risk you are taking involving yourself with the people who run this brand.

Marcella (Bulgaria) Response
2y
As one of America's fastest-growing female founded and led companies, we're shocked and saddened by this review, which we consider intentionally misleading. While everyone experiences workplaces differently, what they write re: our company is literally not what our company is or does. We have escalated our concern to Glassdoor of the extreme factual inaccuracies contained but have been told "Glassdoor does not take sides in factual disputes." In the past 2 years, we have let go two employees for company credit card fraud and abuse of our hybrid working, respectively, and we fear that one of them is anonymously engaged in retaliatory behavior. While we hesitate to validate what we consider a defamatory and fabricated review, we will nevertheless address the comments made here for the avoidance of any doubt. We are a 66 person global company with 62 female employees (94% female workforce). Of our overall workforce, more than half have an average (median) age above 30 years old (including on the U.S. team – totally unlike what is claimed here). The picture painted here of a staff of inexperienced young women being preyed upon is entirely fabricated. Of our management team, 4 out of 5 company leaders in our C-Suite consist of highly empathetic and professionally seasoned female executives educated at universities like Harvard, Emory, Duke, and Parsons. The other is a similarly highly empathetic and professionally seasoned male veteran of the economic development space, educated at Columbia, who created the female empowerment-focused social impact pillar of our company. These are management types who not only step up for their colleagues but take pride in actively supporting and mentoring the company's employees. Moreover, to suggest (as here) that "No women who work at the company make any final decisions" is wholly inaccurate and in fact impossible in one of America's fastest growing companies. It also effectively disparages an incredible management team (across various levels) of tens of women in our company (we take immense pride in being female founded, staffed and led across all of our teams). The comments re: our company environment and the partners with which we work (like influencers) are frankly so awful, extreme and out of line with how Marcella operates that we will not choose to address them. We will simply point out that, if true, they would in no way correlate with a company like ours that actually enjoys best in class metrics regarding employee retention with an average (median) employee tenure of 4+ years in our 7 year-old company (even as we've expanded staffing dramatically during those 7 years). 33 employees have been with Marcella for more than 4 years - more than half of the time that the company has existed and note that the company had only 38 employees four years ago. In fact, rather than its being a "strong ruse," as recognized by national media like Inc. Magazine, NBC and Fortune Magazine, we are a company that orients every aspect of our operations towards advancing women and girls globally, starting with our collegial and respectful internal work environment, as well as having supported over 880,000 school days for underprivileged girls since 2021, minimizing the generation of textile waste with our fashion (in the world's second largest polluting industry) and producing all of our garments and accessories with predominantly female teams to whom we pay dramatically above average wages and benefits, including living wages, free health care, paid overtime, a pension, paid maternity leave, among others. It is wrong to suggest that anyone in our company is "underpaid" in the position they occupy. We view it as a core employer responsibility to regularly monitor and index our wages locally and pay well above local averages for all company positions (including – in the U.S. where this individual claims to be based – not having one U.S. employee at even entry level who makes at a minimum less than 38% above minimum wage and also offering 50% subsidized health and dental insurance and a 50% match 401k program to all U.S. employees). In our company's history, we indeed have never once hired an employee who has not been immediately paid above their previous wage (and, moreover, all wage ranges we might offer in the first place are transparently advertised in our job ads). Furthermore, it is similarly wrong to suggest that anyone in our company is exploited in any way. We celebrate the uplifting efforts of our close-knit 66-person global team and take pride in the company we are, inclusive of honoring and respecting all employment laws and are PROUD to be an equal opportunity employer that values diversity. We do not and would NEVER discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other physical characteristic.

Explore other reviews about Marcella (Bulgaria)

5.0
7 June 2025
Recommend
CEO approval
Business outlook

Pros

really nice people, organized management

Cons

N/A not really find bad

5.0
11 Apr 2025
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

this job was super fun and gave me an introduction to the world of fashion

Cons

fast paced at times but manageable

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