Great Coworkers, Respected Company, Zero Professional Development or Investment - Anonymous employee Marcus Hotels Employee Review

2.0
29 June 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Marcus has managed to employ many great, dedicated and hardworking people from the stewards to management, many, if not all of the hotel level employees take great pride in the job they do and are fun, energetic, enjoyable people to surround yourself with on a daily basis. Marcus is an operations company, and if you're interested in developing in Hotel Operations, you can find yourself on a path pretty easily here, particularly if you're open to relocation. In Milwaukee in particular, the Marcus name is respected and a city institution.

Cons

Marcus is an operations company, and that's great if you're interested in hotel operations. If you're not, there is no real opportunity for growth of development. Restaurant management, HR, Marketing, Sales - you can find a position in these areas, but will likely see no true interest in developing a career path from your superiors. Furthermore, if you're interested in your own professional growth, you're on your own. The unspoken mantra here is "if you don't like it, you can leave it." And there's not much desire to retain talent - despite the obvious benefits of retaining young talent and developing it. Work/life balance for anyone at the management level is difficult as well. Every department is understaffed and over-demanded. It's expected in the hospitality industry that work/life balance won't be perfect, but a great company would make the effort to make work more welcoming.

Explore other reviews about Marcus Hotels

5.0
29 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Culture, benefits and people were too notch

Cons

Advancement meant moving out of state.

2.0
23 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hotel discounts Free movie tickets

Cons

Consolidated/ centralized IT when individual properties continue to try and keep up with tech. Responsibility is pushed onto unqualified associates. Private equity investors, so be ready to provide "luxury" with skeleton crews and lack of necessary resources No support from corporate office No work/ life balance unless you work in sales or accounting (vacations whenever you feel like it, because operations will be stuck cleaning up the mess)

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