House Values Rules! - Customer Service Representative Market Leader Employee Review

4.0
13 June 2009
Recommend
CEO approval
Business outlook

Pros

Friendly managers, close-knit environment. Selling a real estate software program that allows clients to keep track of their clients and send out personalized emails.

Cons

Lots of trial and error situations where we needed to explain to angry callers why the system was not working properly.

Explore other reviews about Market Leader

5.0
22 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Learned a lot from management and it helped launch my career.

Cons

Challenging vertical. Several competitors and external pressures in the market.

4.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Wonderful coworkers and good culture on the Product & Engineering team.

Cons

The company as a whole is sales driven, not product or customer driven. They are not honest about what they are selling and it shows in the customer experience.

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