Review - Help Desk MarketCast Employee Review

Excellent work life balance Generous PTO and overall flexibility of hours Good work environment

No structure No room for professional development

Unlimited PTO, people, remote or hybrid schedule. New leadership has brought fresh energy, better communication and promised changes, but it is hard to have faith that everything will come to fruition.

The company has been in a freefall spiral for years. Things (processes, leadership, work apps, etc.) change on a dime over and over again. Benefits have eroded. Several rounds of layoffs in the last 12 months.