High Turnover Rate, Toxic Environment - Anonymous employee MarketScale Employee Review

2.0
7 Feb 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very smart and talented employees. Great benefits. Go-home early on Fridays.

Cons

You have to pay for your own parking. Calculated tardiness to the minute (we are adults... if the work gets done, it shouldn't bother you if we are one minute late. Especially when we stay hours after work each week). Extremely high employee turnover rate. No bonuses. Manipulated by promised salary increases that never end up happening. Job title Promotions without salary raises. Forced to take lunch at 11am. Are allowed too leave at 4:30pm but everyone else stays so it's almost like you really aren't allowed to leave. Are taught "quantity over quality," because that's what "brings in more money." Very high-pressure work environment. If something goes wrong it's like it's the end of the world - you'll definitely be making up for it by staying late that night and the next few nights. No HR department (has an employee do it that already has other work to be doing). A lot of gossip between the managers and higher-ups. Nothing to look forward to when it comes to moving up in the company because of false promises and no salary increase.

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Pros

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Cons

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3.0
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Business outlook

Pros

Great work-life balance. Great opportunity to make a difference coaching Fortune 100 clients in high stakeholder conversations and relationships.

Cons

There is constant change and it really is a fast environment. Every week there was a new initiative new training that seemed to contradict the previous week. It is moving as fast as the AI industry is moving. Client services were moved in-house although it is clear that this was a cut for costs as they had a big emphasis on cutting costs this last year in editing and software. The tech also was becoming more and more glitchy and not as well tested as it should before launching to clients with a lot of issues on calls. This really the most frustrating part of the experience. I believe the clients overall benefit from the platforms and the clients deserve a strong client services team for what they are paying for.

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