Slow to change - Client Manager Marsh Employee Review

3.0
18 Dec 2019
Recommend
CEO approval
Business outlook

Pros

- work from home one day a week (if manager approves) - lots of free food YUM - new office - completely renovated - most of the people are really pleasant and great friends - wants to improve culture and is trying

Cons

- everything depends on your manager, if you have a manager that has high turnover, which are most open positions, you will probably have a bad time - slow to change, there is a lack of adaption to a newer generation, they are trying but it takes forever to get anything approved - slow to promote, takes about 2-3 years to get promotes with minimal pay increases - low pay for the amount of work you have - lack of training - lack of consistency between departments - very old school, work your way up and get treated poorly until you can work your way up 10 years later - culture lacks transparency

Explore other reviews about Marsh

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

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Marsh Response
1w
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Working at Marsh offers so many benefits. You're part of the top-level broker, and that comes with unique benefits. You have access to great clients, and a unique colleague experience.

Cons

Leadership needs training. You shouldn't have emotionally unstable people in leadership roles.

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