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Marshall Retail Group

Part of WHSmith

Is this your company?

Run! - Anonymous employee Marshall Retail Group Employee Review

1.0
29 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Health Benefits are available once you qualify. Employee Discounts.

Cons

* No pay raise. * Overpriced merchandise * Hard to make commission * Demanding job and hours * Negative work environment * High turnover rate The store lacks enough traffic to make commission and daily sale goals a lot, Management takes this out on the employees. They expect you to ask personal questions to customers rather than focusing solely on helping customers with products. The work environment is very stressful when it does not need to be. Higher ups harass you constantly over insignificant things (and ridiculous things such as pronunciation, chipped nail, not wearing makeup, etc). This environment is unbearable and unhealthy both physically and mentally (cigarette smoke due to smokers from the casino and harassment from management). Higher ups use their positions to constantly act intrusive and disrespectful. I would never refer anyone here - RUN!

Explore other reviews about Marshall Retail Group

5.0
23 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Great people to work with, great Management.

Cons

Nothing negative to say at all.

4.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good people on the team makes it an enjoyable place to work. Competitive pay and good PTO policy.

Cons

Under resourced, a bit top heavy in terms of personnel. Healthcare plan is not the best

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