Does Marshall Retail Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshall Retail Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Marshall Retail Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Marshall Retail Group?

45% of Marshall Retail Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshall Retail Group 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Marshall Retail Group?

Store Manager (27) , Supervisor (15) , Sales Associate (14) , Assistant Manager (10) , Customer Service Associate (9) , Manager (8) , Assistant Store Manager (7) , CSA (7) , General Manager (7) , Sales Lead (7) , Assistant Buyer (6) , Customer Service Representative (6) , Retail Sales Associate (5) , Sales Associate/Cashier (5) , ASM- Assistant Store Manager (4)

What are the pros of working at Marshall Retail Group according to real employee reviews?

"The people you work with and the customers are great." ((in 15 reviews)); "The benefits are good." ((in 10 reviews)); "There are amazing coworkers at the lower level." ((in 7 reviews)); "In 6 years with the company I have been treated very fairly and been given the opportunity to have quality time with my family." ((in 6 reviews)); "Friendly work environment" ((in 5 reviews))

What are the cons of working at Marshall Retail Group according to real employee reviews?

"Management was horrible." ((in 28 reviews)); "low pay and expected to treat guest poorly if they wont over pay for products" ((in 21 reviews)); "Rude managers" ((in 13 reviews)); "Upper management did not care about you only numbers." ((in 12 reviews)); "Salary can be improved and I don’t think it’s all fair and square on this part." ((in 5 reviews))

Marshall Retail Group Reviews

3.1

45% would recommend to a friend

(285 total reviews)

Toby Keir

45% approve of CEO

37% positive business outlook

Marshall Retail Group has an employee rating of 3.1 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshall Retail Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

285 reviews

1.0

29 May 2015

Run!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Health Benefits are available once you qualify. Employee Discounts.

Cons

* No pay raise. * Overpriced merchandise * Hard to make commission * Demanding job and hours * Negative work environment * High turnover rate The store lacks enough traffic to make commission and daily sale goals a lot, Management takes this out on the employees. They expect you to ask personal questions to customers rather than focusing solely on helping customers with products. The work environment is very stressful when it does not need to be. Higher ups harass you constantly over insignificant things (and ridiculous things such as pronunciation, chipped nail, not wearing makeup, etc). This environment is unbearable and unhealthy both physically and mentally (cigarette smoke due to smokers from the casino and harassment from management). Higher ups use their positions to constantly act intrusive and disrespectful. I would never refer anyone here - RUN!

1.0

29 Apr 2015

Abusive Company

Assistant store manager

Recommend

CEO approval

Business outlook

Pros

As a manager, if you're good at blindly following the herd and turning your cheek to injustice, this company will strip you of your independent thinking but pay you a living wage. It's only a good temporary stepping stone for CSAs and Supervisors. Be warned but decide for yourself. You'll see the craziness during your interview process.

Cons

Abusive and negative working environment, allot of turn over, they under pay you and dangle promotions like a carrot that's not even appealing to work toward, no freedom to express yourself if something is wrong, you'll feel under valued and disposable.

1.0

14 June 2014

This isn't sour grapes, this is management that can't manage out of a wet paper bag

Merchandise coordinator

Recommend

CEO approval

Business outlook

Pros

A lot of great people work at the Head Office, environment is very laid back, casual setting. Also the hours are pretty standard 8 hour day.

Cons

Where to begin, I will only speak to what I know and that the management I had was absolutely the worse. Not that I didn't make any mistakes while performing my job, I did...I was new to the retail world. My management decided to in a passive aggressive way threaten my job after 2 weeks of employment. They claim "attention to detail" as their worry, yet will not show specific examples. They said my attitude sucked, well maybe if you got to know your team member you would known that those comments or non verbal expressions were being miscommunicated. Instead we are going to threaten your job after 2 weeks. Needless to say when I brought my concerns up to management about how I felt and bringing solutions to the table about the communication piece, I was terminated the next day. I was never formally trained on my job, no documented administrative actions, never late...but yet I was not worth keeping.

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