Great people! Unfortunately, TERRIBLE leadership decisions - Software Developer MasterControl Employee Review

3.0
11 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Loved working at MC. The people with whom I worked were the most pleasant people I’ve ever worked with.

Cons

This was a great company that cared about its employees….until it didn’t. A few years ago, the company brought in a new CTO, who decided that a Quality Management Systems company did NOT need a QA dept. You read that correctly. The responsibility fell to us developers, who are not experienced in QA testing. As a result, release quality dropped significantly, but still the CTO stood his ground. I have no idea if this guy is still employed there, but I would sincerely hope not. He has zero business being in that role as he does not understand nor appreciate what a “quality-based organization” truly means. Absolutely inexcusable and the rapid and severe decline in quality is a direct reflection of his terrible decision making.

Explore other reviews about MasterControl

5.0
21 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company is good and people are good . Great work life balance

Cons

Leadership is still evolving .

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Awesome peers, great tech, good health insurance.

Cons

Times they are a-changing. Some of us started at Mastercontrol for the culture, work/life balance, and chance to work with great tech and tools, but it is becoming more of a grind for the almighty investor dollar now.

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