Great place to begin a career - Client Services Mastercard Employee Review

5.0
10 Apr 2019
Recommend
CEO approval
Business outlook

Pros

As a first job out of college, the responsibilities you get at APT are unparalleled. Within my first 6 months, I was interacting with clients directly and given opportunities to present during meetings, and within my first 2 years, I was able to start managing and mentoring junior teammates and leading teams. There's definitely a steep learning curve within the first year at APT and it can be challenging at times, but once you have a better understanding of the software and how to juggle multiple projects at once, you start to enjoy the job a lot more and feel more confident. The benefits and compensation are hard to beat as well. The kitchen is always stocked with snacks, and there's free food most days including catered lunch every Wednesday. There's a game room and ping pong room, as well as two massage chairs for use. In terms of work flexibility, I've never had any issues working remote or leaving early on a given day if I have another commitment. When you take vacation as well, people respect your time off and don't try and reach you while you're out. Working with a large number of fortune 500 companies across every industry out there provides the opportunity to get exposure to project you're interested in and learn more about industries you're passionate about. It does seem however that newer projects have skewed towards the financial services industry, so that's something to keep in mind. Finally, I'd be remiss if I didn't talk about what makes the culture great: the people. As a company that mostly hires out of undergrad, the majority of folks are young and eager to learn. There's definitely a collaborative culture here, and APT tends to attract motivated people who will do whatever it takes to get the job done. All in all, APT has been a great first job with many things going right.

Cons

Being staffed on multiple projects at once means there are some weeks that are spikier than others. Rollout projects can be more client relationship and support driven, as opposed to being cool analytic projects like pilots typically are. Being integrated within Mastercard leads to certain bureaucratic processes associated with a larger corporation.

Explore other reviews about Mastercard

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

People are highly intelligent and things seem to operate efficiently

Cons

Large ship so changes are hard to make

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Mastercard does a great job fostering an inclusive and supportive environment. There are genuinely good people throughout the organization, and leadership often invests in employee engagement through events, recognition, and culture-building initiatives. I enjoyed many of the relationships I built while working there, and there are teams that truly care about collaboration and supporting one another.

Cons

Compensation at the director level did not feel competitive compared to the level of responsibility expected. Career advancement can also be extremely challenging due to how top-heavy the organization is with senior leadership roles. There are a large number of Senior Vice Presidents, sometimes without clear scope or experience aligned to the title, which creates limited room for high-performing employees to grow. At times, it felt like senior leaders were being hired primarily to manage or communicate with other senior leaders, rather than drive meaningful operational impact. In product and go-to-market roles especially, priorities are often heavily driven by funding decisions. It can be frustrating when projects suddenly shift in importance or remain underfunded for long periods of time while awaiting senior leadership review. This sometimes leaves highly talented employees in limbo, unable to move initiatives forward despite strong momentum or market opportunity. The organization can also be very comfortable with the status quo, which creates a slower pace that many employees seem accustomed to. For people who are highly motivated and eager to drive change, it can feel difficult to navigate the number of roadblocks and layers of approval required to move initiatives forward.

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