Modernization is a Must - Senior Software Engineer Mastercard Employee Review

3.0
28 Dec 2019
Recommend
CEO approval
Business outlook

Pros

- There is plenty of potential to do more great things in the industry with great people - Excellent year end bonus - Clean campus - Depending on team/org, difficult and interesting problems to solve. Not just CRUD services.

Cons

- Change averse - Ancient development tools and practices. Legacy platforms will never be a thing of a past but modernizing how we work on them is imperative. Bleeding edge is not necessary or practical but we need to at least be in the 21 century. Much talent has been lost as a result of this stagnation. - Out of control corporate security. I 100% understand the need to protect IP but there must be balance. Innovation is strangled by the “culture of no” mindset that corporate security has. Getting new tech and tools approved requires their blessing and is often times an act of congress. - WFH is discouraged, depending on your manager/org. The main office is pretty far from St. Louis and there is no satellite office. Again, this is going to impact talent retention and recruiting if WFH in the age of the internet is treated in the manner it is. Managers that “like to see their people” is not a good reason either - Main office is out of space. Why is WFH discouraged again?!?! - Depending on your management/org, there is a lot of favoritism. Only certain people are invited to take part in architecture/roadmaping, interviews, travel, etc. - Inter-team relationship is often times adversarial and mostly requires escalations in order for action to happen. - Year end bonus structure changed this year. Depending on what team you’re on, it’ll be harder to earn 100% - Unless you’re lucky enough to have a good manager in a good org, lip service is paid to career advancement unless they are forced to address it (shopping around internally and externally) - Contractors are third class citizens.

Explore other reviews about Mastercard

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

People are highly intelligent and things seem to operate efficiently

Cons

Large ship so changes are hard to make

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Mastercard does a great job fostering an inclusive and supportive environment. There are genuinely good people throughout the organization, and leadership often invests in employee engagement through events, recognition, and culture-building initiatives. I enjoyed many of the relationships I built while working there, and there are teams that truly care about collaboration and supporting one another.

Cons

Compensation at the director level did not feel competitive compared to the level of responsibility expected. Career advancement can also be extremely challenging due to how top-heavy the organization is with senior leadership roles. There are a large number of Senior Vice Presidents, sometimes without clear scope or experience aligned to the title, which creates limited room for high-performing employees to grow. At times, it felt like senior leaders were being hired primarily to manage or communicate with other senior leaders, rather than drive meaningful operational impact. In product and go-to-market roles especially, priorities are often heavily driven by funding decisions. It can be frustrating when projects suddenly shift in importance or remain underfunded for long periods of time while awaiting senior leadership review. This sometimes leaves highly talented employees in limbo, unable to move initiatives forward despite strong momentum or market opportunity. The organization can also be very comfortable with the status quo, which creates a slower pace that many employees seem accustomed to. For people who are highly motivated and eager to drive change, it can feel difficult to navigate the number of roadblocks and layers of approval required to move initiatives forward.

1
See reviews by: Helpful|Rating|Date|All